In this episode, the State team discusses how incorporating omnichannel communication can increase patient satisfaction and recoveries. Host Steve Beard explores the benefits and pitfalls of digital communication with State's COO Tracy Dudek and attorney Mike Frost of Malone Frost Martin PLLC.
State's team of experts wrote a white paper on the same topic. "Incorporating Omnichannel Communication to Increase Patient Satisfaction and Recoveries." Download it here.
If you would like to discuss this topic further or learn how The State Experience can benefit your organization, you can contact us at firstname.lastname@example.org.