The Voice of Patient Engagement

Omnichannel Communication to Increase Patient Satisfaction and Recoveries

Episode Summary

In this episode, the State team discusses how incorporating omnichannel communication can increase patient satisfaction and recoveries. Host Steve Beard explores the benefits and pitfalls of digital communication with State's COO Tracy Dudek and attorney Mike Frost of Malone Frost Martin PLLC.

Episode Notes

State's team of experts wrote a white paper on the same topic. "Incorporating Omnichannel Communication to Increase Patient  Satisfaction and Recoveries." Download it here.

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